Meet the Team

“Can I park here?”

You are given 1 space as the organiser, but your guests are asked to park elsewhere. Our car parks are monitored by an independent company so please register your car on reception and make sure your guests park off site to ensure no one gets ticketed.

“Do you cater/can I bring my own food and drink?”

Yes to both. We can provide a sandwich-based lunch (see website for details) or you can bring your own and store in our fridge ahead of the day (subject to space or availability). We also serve teas and coffees (including filter). Please note we cannot heat anything up, do not allow alcohol and that our kitchen is a staff only zone so you will not be allowed access. Don’t worry though, our staff are on hand to help serve you anything you need.

“Do I need to pay a deposit?”

This is down to the discretion of the manager but as a rule of thumb: If you are a first-time booker, most likely. If you are a returning customer, most likely not.

“Will I be charged if I cancel?”

This depends on many variables. Please see our T&Cs for full details on our cancellation policy.

“Do you have disabled access?”

Yes, we have a lift to access our 1st floor and have disabled friendly toilets on both the ground and first floor.

“Can I arrive early to set up?”

You can turn up as early as you like (subject to room being available). You are simply invoiced for the time you occupy the room/s from and until, not what time your session begins and ends. Example: If you have a 2-hour meeting but need an hour either side to set up and pack down, you’ll be charged 4 hours.

“Do you allow smoking and drinking?”

We have a grounds wide no-smoking policy at Wellspring but have a dedicated smoking area by the cigarette bin in the front garden area. Alcohol is not permitted, except under exceptional circumstances and with prior management approval.

“Can I put up banners?”

Inside the room you are booking, yes. Outside of the room you are booking, no.

Thanks for booking at Wellspring. This FAQ is not exhaustive so please do not hesitate to ask us any questions you have that weren’t answered here.

We are looking forward to hosting you,

The Wellspring Centre Team

“Can I bring my own food and drink?”

Yes, and you can use our fridge too (subject to availability) but we cannot heat anything up and do not allow alcohol

“Can I have a bouncy castle?”

Yes, but there are only two spaces where one would fit. In the main hall (where it must have a maximum height of 3 meters) or in the front garden (where it can be of any size but you must be renting the Living Room adjacent to qualify to use the space). You are also solely liable for the rental process and safeguarding the children that use it

“Can I use your kitchen?”

For health and safety reasons, our kitchen is a staff only zone. Our staff will be on hand to help serve you everything you may need from it though so don’t worry

“Can I put stuff on your walls?”

Only if you stick them with something that won’t leave residue, and on a surface that isn’t painted (glass, plastic, etc). You’ll be liable for damages to the wall otherwise

“Can I bring in external entertainers?”

Yes, but we need to know who they are and see a copy of their public liability insurance and DBS if working with children

“Can I have music?”

Yes, if you are respectful of any other room users in the building

“Can we use your children’s toys?”

Yes, but you need to disinfect them afterwards

“Can I park here?”

You are given 1 space as the organiser, but your guests are asked to park elsewhere. Our car parks are monitored by an independent company so please register your car on reception and make sure your guests park off site to ensure no one gets ticketed.

“Do you have baby changing facilities?”

Yes, one on each floor

“Do you have disabled access?”

Yes, there’s a disabled person friendly toilet on each door and a lift connecting them

https://www.wellspring-church.org/safeguarding